Clanwilliam Health Service Status
Care Connect Submission Failures
Investigating - Customers are unable to submit ereferral form.
Aug 20, 2025 - 10:54 NZST
Uptime over the past 90 days. View historical uptime.
Australia - API Directory, Portal and RMSLite Services Operational
90 days ago
99.95 % uptime
Today
Healthlink API Directory ? Operational
90 days ago
99.64 % uptime
Today
HealthLink - AU Provider Directory (AUPD) Operational
90 days ago
99.99 % uptime
Today
My Healthlink Portal (AU) Operational
90 days ago
99.99 % uptime
Today
RMS Lite - All Australia Customers ? Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Australian Hearing Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northern NSW Local Health District services Operational
90 days ago
99.98 % uptime
Today
RMS Lite - Northern Sydney Local Health District Services Operational
90 days ago
99.94 % uptime
Today
RMS Lite - Sydney Local Health District Services Operational
90 days ago
99.98 % uptime
Today
Australia - HealthLink Smart Forms Operational
90 days ago
99.92 % uptime
Today
HealthLink Smart Forms Homepage (AU) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (AU) ? Operational
90 days ago
99.98 % uptime
Today
HealthLink Smart Form - ACT Public Outpatient and Community Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - Application for ACT Approval to Prescribe Controlled Medicines Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Austin Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Banyule Community Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ccCHiP - Cardiometabolic Health in Psychosis Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Chris O'Brien Lifehouse Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - DPV Community Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Eastern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Head to Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hearing Australia Medical Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Mercy Hospital for Women Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Monash Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - My Aged Care Referral Operational
90 days ago
99.87 % uptime
Today
HealthLink Smart Form - National Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern NSW LHD – eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northern Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Certificate of Capacity Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – Illawarra Shoalhaven LHD Operational
90 days ago
99.88 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals – South Eastern Sydney LHD Operational
90 days ago
99.88 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Western Sydney LHD Operational
90 days ago
99.88 % uptime
Today
HealthLink Smart Form - PRP Diagnostic Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer / Contact other health providers Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Refer to Private Specialist Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ReturnToWorkSA Work Capacity Certificate Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - SA Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Spectrum Medical Imaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Sydney Local Health District Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Tasmanian Health Service Operational
90 days ago
99.96 % uptime
Today
HealthLink Smart Form - Tasmanian Mental Health and Alcohol and Other Drugs Operational
90 days ago
100.0 % uptime
Today
Healthlink Smart Form - Transport for NSW Operational
90 days ago
97.58 % uptime
Today
HealthLink Smart Form - Werribee Mercy Hospital Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Central Coast LHD Operational
90 days ago
99.88 % uptime
Today
HealthLink Smart Form - NSW Health Outpatient referrals - Far West LHD Operational
90 days ago
99.88 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum NSW Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Update Referral/Addendum Tasmania Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Medicare Mental Health (1800 595 212) Operational
90 days ago
100.0 % uptime
Today
Healthlink Smart Form - NSW Health Outpatient referrals - Western NSW LHD Operational
90 days ago
99.88 % uptime
Today
HealthLink Smart Form - Sydney LHD Women’s Health and RPA Hospital Services Operational
90 days ago
100.0 % uptime
Today
Australia - HealthLink Secure Messaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging (AU) ? Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NSW Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Queensland Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Deliver Health Operational
90 days ago
100.0 % uptime
Today
New Zealand - HealthLink Smart Forms Degraded Performance
90 days ago
99.98 % uptime
Today
HealthLink Smart Forms Homepage (NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Forms (NZ) ? Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC - All Woundcare (Total Care Health) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Burn and Wound Care (Healthvision NZ) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ACC Secure Document Transfer Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Access Community Health Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Caseweaver Search Bar Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - COVID-19 PCR eOrdering Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - ESR Notifiable Conditions Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Immunisation Advisory Centre Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Influenza Like Illness NZ Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Injury Claim (ACC45) Operational
90 days ago
99.9 % uptime
Today
HealthLink Smart Form - NHI Lookup Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - NPHO Primary Mental Health Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Status Management ? Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Veteran Affairs Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Work and Income Work Capacity Med Cert Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - New Zealand Familial Gastrointestinal Cancer Service Referral Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Auckland Tertiary Referrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals Degraded Performance
90 days ago
99.79 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Northern hub) Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - CareConnect eReferrals - Addendum Degraded Performance
90 days ago
99.81 % uptime
Today
HealthLink Smart Form - NZ Female Pelvic Mesh Service (Southern hub) Operational
90 days ago
100.0 % uptime
Today
New Zealand - HealthLink Secure Messaging Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging (NZ) ? Operational
90 days ago
100.0 % uptime
Today
HealthLink NHI Lookup Operational
90 days ago
100.0 % uptime
Today
New Zealand - Health New Zealand Services Operational
90 days ago
99.98 % uptime
Today
HealthLink Smart Form - Capital and Coast DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hawke's Bay DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Hutt Valley District eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink Smart Form - Northland Internal Referrals (not for in-patients) Operational
90 days ago
99.95 % uptime
Today
Healthlink Smart Form - Northland DHB eReferrals Operational
90 days ago
99.95 % uptime
Today
HealthLink Smart Form - Northland Paper Upload Operational
90 days ago
99.97 % uptime
Today
HealthLink Smart Form - Wairarapa DHB eReferrals Operational
90 days ago
100.0 % uptime
Today
HealthLink - Electronic Special Authority Operational
90 days ago
99.86 % uptime
Today
HealthLink Secure Messaging - AIR Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - ASPIRE Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - Christchurch BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - HuttValley & MidCentral BreastScreening Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NZCANCER Operational
90 days ago
100.0 % uptime
Today
HealthLink Workplace (NDHB Portal) ? Operational
90 days ago
99.98 % uptime
Today
RMS Lite - Capital Coast DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Hawkes Bay DHB Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Northland DHB Operational
90 days ago
99.96 % uptime
Today
RMS Lite - Wairarapa DHB Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - NSS Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure Messaging - National Enrollment Service (NES) Operational
90 days ago
100.0 % uptime
Today
New Zealand - Workplace, Portal & RMSLite Services Operational
90 days ago
99.99 % uptime
Today
My Healthlink Portal (NZ) Operational
90 days ago
100.0 % uptime
Today
My Healthlink Portal (ACC MX) Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Access Community Health Service Operational
90 days ago
100.0 % uptime
Today
RMS Lite - Freedom Medical Alarm Operational
90 days ago
100.0 % uptime
Today
RMS Lite - St John Medical Alarm Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - Total Care Health Service Operational
90 days ago
100.0 % uptime
Today
RMSLite - TRG Group Ltd Operational
90 days ago
100.0 % uptime
Today
ACC Claim eLodgement Portal Operational
90 days ago
99.97 % uptime
Today
New Zealand - Konnect & SecurIT Services Operational
90 days ago
100.0 % uptime
Today
HealthLink Secure IT Gateway ? Operational
90 days ago
100.0 % uptime
Today
Konnect NET SureMed Portals ? Operational
90 days ago
100.0 % uptime
Today
Konnect NET B2B API Operational
90 days ago
100.0 % uptime
Today
Konnect NET CSR/Support Phone System Operational
90 days ago
100.0 % uptime
Today
Healthlink Internal Operational
90 days ago
100.0 % uptime
Today
Genesis - PureCloud Operational
90 days ago
100.0 % uptime
Today
Testing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 29, 2025

No incidents reported today.

Aug 28, 2025
Issues accessing Healthlink API Directory
Resolved - This incident has been resolved.
Aug 28, 10:41 NZST
Investigating - Customers will be unable to access Healthlink API Directory
Aug 28, 07:57 NZST
Aug 27, 2025
Electronic Special Authority Submission Failures
Resolved - This incident has been resolved.
Aug 27, 09:24 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 09:11 NZST
Investigating - Customers will be unable to submit Electronic Submission Failures
Aug 27, 06:55 NZST
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025
My Aged Care Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 24, 21:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 00:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 20, 14:18 NZST
Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Electronic Special Authority Submission Failures
Resolved - This incident has been resolved.
Aug 21, 13:54 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 21, 13:12 NZST
Investigating - Electronic Special Authority Submission Failures
Aug 21, 12:27 NZST
Aug 20, 2025

Unresolved incident: Care Connect Submission Failures.

Aug 19, 2025
Care Connect Submission Failures
Resolved - This incident has been resolved.
Aug 19, 15:26 NZST
Investigating - Care Connect Submission Failures
Aug 19, 14:29 NZST
CareConnect form submission Failures
Resolved - This incident has been resolved.
Aug 19, 09:08 NZST
Investigating - Customers will not be able to submit Careconnect form
Aug 19, 08:48 NZST
Aug 18, 2025
My Aged Care Referral Submission Issue
Resolved - This incident has been resolved.
Aug 18, 15:36 NZST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 14:34 NZST
Investigating - Customers will face issue submitting My Aged Care referrals.
Aug 18, 11:52 NZST
Aug 17, 2025
Transport for NSW - Schedule Maintenance
Completed - The scheduled maintenance has been completed.
Aug 17, 17:01 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 06:00 NZST
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 8, 12:44 NZST
Aug 16, 2025

No incidents reported.

Aug 15, 2025
AU Forms Outage
Resolved - This incident has been resolved.
Aug 15, 19:04 NZST
Investigating - Customers won't be able to submit forms
Aug 15, 18:41 NZST
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